Cancel your subscription
To stop your subscription you simply have to send an email to firstname.lastname@example.org and mention your client code in the object of the message or you can do it in your dedicated area of the website.
Note that to finalize the unsubscription it is necessary to give us a 10 days notice period. The socks are sent the first and fifteenth day of each month so, for instance, if we receive your request to unsubscribe on the third day of the month, you will not receive the following pack as we do have enough time to process your email.
On the contrary, if we receive your request after the fifth day of the month, the unsubscription will occur after your receive the last pack scheduled for the fifteenth day of the month. In this case, the last pack cannot be rejected for any reasons and you will be billed the same day.